Check in policy
Mutually agreeable check-in time, provided we are notified in advance of your wishes. In general 2:30 PM - 6 PM check in is preferred.
Check out
11 AM. Late check out must be mutually agreed-upon, but can be accommodated.
Misc
Breakfast served at mutually agreeable time. Absolutely no smoking on the premises. If you smoke, you will be asked to leave. There will be no refunds if you are asked to leave because of smoking.
Deposits, reservations & cancellations
We ask for a 50% deposit to secure your booking.
You can pay us through PayPal or direct payment through your checking account or you can send a check in the mail. (Please contact us for the email address to use for these transactions). We will not hold a reservation without a deposit.
Seven (7) days before your stay, your deposit is non-refundable if you cancel. At this time, if you are to continue with the booking, we require the balance of payment for your stay. If you pay by check, please make sure your check arrives seven days prior to your stay here. All funds must be in Canadian dollars. If you are sending an international check, it must be a certified international money order, otherwise we will be unable to cash it.
With a minimum of eight (8) days notice of cancellation, the deposit will be refunded, less a $50 administration fee. With less than than seven (7) days notice of cancellation, the payment – less the administration fee – is refundable only if we are able to re-let the accommodation for the period it was originally reserved.
For reservations, please email caitlin@caitlinhicks.com or call (604) 886-3634 and leave a message: name, date you'd like to reserve, phone # for confirmation. We do not have a cell phone, so please do not try to text.
If a guest arrives and decides to leave early, nights not used are refundable only if we are able to let out the room during the same time.
Hot coffee & continental breakfast served in your suite at mutual convenience for non-discounted stays. No smoking on the premises.
Rate covers 2 adults/one bed. Young children are welcome at no extra charge, provided extra bedding and towels are not required. We have a small square futon for small children for the floor. An extra charge of $15/night is added if extra bedding is required.
For discounted stays over six days, a $35 cleaning fee is due at check-in.
For discounted stays over 12 days, we require a non-refundable $50 cleaning fee, due at check-in.
Seven (7) days before your stay, your deposit is non-refundable if you cancel. At this time, if you are to continue with the booking, we require the balance of payment for your stay. If you pay by check, please make sure your check arrives seven days prior to your stay here. All funds must be in Canadian dollars. If you are sending an international check, it must be a certified international money order, otherwise we will be unable to cash it.
With a minimum of eight (8) days notice of cancellation, the deposit will be refunded, less a $50 administration fee. With less than than seven (7) days notice of cancellation, the payment – less the administration fee – is refundable only if we are able to re-let the accommodation for the period it was originally reserved.
For reservations, please email caitlin@caitlinhicks.com or call (604) 886-3634 and leave a message: name, date you'd like to reserve, phone # for confirmation. We do not have a cell phone, so please do not try to text.
If a guest arrives and decides to leave early, nights not used are refundable only if we are able to let out the room during the same time.
Hot coffee & continental breakfast served in your suite at mutual convenience for non-discounted stays. No smoking on the premises.
Rate covers 2 adults/one bed. Young children are welcome at no extra charge, provided extra bedding and towels are not required. We have a small square futon for small children for the floor. An extra charge of $15/night is added if extra bedding is required.
Cleaning Fee
For discounted stays more than three nights, a $20 cleaning fee is due at check in & paid directly to host. (Discounted = anything below $115/night)For discounted stays over six days, a $35 cleaning fee is due at check-in.
For discounted stays over 12 days, we require a non-refundable $50 cleaning fee, due at check-in.
We take cash, check and PayPal and Direct Deposit. We aren't set up to take charge cards. Once we receive your deposit, we will hold your reservation.
Pets
We host pets at our discretion if you have already stayed at Art House with your pet, you will be welcome to stay. Remind us of the date of your stay.
Below are the house rules for caring for your pet at Art House.
We will accept ONE small dog in the suite. All pets must sleep on their own bed (which you bring) on the floor. Your pet is not allowed on the furniture at all. Please bring a carrier for night sleep, especially if they are accustomed to sleeping on your bed at home and in case your pet is uncomfortable or noisy; sometimes putting them in a carrier can calm them down.
Dogs must be on leash at all times on the property.
Below are the house rules for caring for your pet at Art House.
We will accept ONE small dog in the suite. All pets must sleep on their own bed (which you bring) on the floor. Your pet is not allowed on the furniture at all. Please bring a carrier for night sleep, especially if they are accustomed to sleeping on your bed at home and in case your pet is uncomfortable or noisy; sometimes putting them in a carrier can calm them down.
Dogs must be on leash at all times on the property.
Although we are closer to nature than in the city, we expect you to clean up after your dog the way you do in the city: bring your own beamer bags, walk your dog off property and dispose of sealed waste bags in the garbage can in the driveway.
We ask that you take your pet with you at all times, and not leave him/her in the suite. When you stay at Art House you agree to this. There are no exceptions, so please do not ask. If you leave your pet in the suite, or if your dog is excessively barking and causing a disturbance, you will be asked to leave.
There are many walks to take with your pet: the beach is five minutes away, the forest just up the street. Cliff Gilker Park is a short drive, a moderate walk from Art House Suite. We can provide a towel for your dog if he/she likes to chase sticks in the tide.
There is an extra charge of $12 per day for your pet, as we must wash the floor, all rugs, bedspreads and blankets after you visit the suite with your pet. We are committed to keeping a clean environment for all guests.
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